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Our Policies



M. Starovic Psychiatry MD PLLC Refund and Privacy Policy

Last updated Oct 01 2023 


  1. All deposits payments are final. All deposits and payments are nonrefundable. 

  2. Privacy Policy describes how M. Starovic Psychiatry MD PLLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a payment at (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.


Information We Collect Directly from You

Information that you directly submit to us through our Services may include:


  • Basic contact details including your name, address, phone number, email.

  • Payment method information

  • Information recorded in the medical record 


How We Use Your Personal Information

  • To communicate with you or to process payment for the services provided

  • To comply with the medical record keeping requirements 


How We Disclose Personal Information

All information is confidential and protected by HIPAA, it can be used or disclosed only in accordance with the HIPAA regulations.  



Should you have any questions you may contact the office by calling 347-201-3020 


This notice describes how your health information, as a patient of M Starovic Psychiatry M.D. PLLC may be used and disclosed. It is also explained how you can get access to your health information. 


Your Clinician is dedicated to maintaining the confidentiality and the privacy of your health information. 

Use and disclosure of your health information nay happen in certain special circumstances: 


  • To public health authorities and health oversight agencies that are authorized by law, upon their request.

  • To health insurance companies for the purpose of billing for services provided.

  • Lawsuits and similar proceedings in response to court or administrative order.

  • If required to do so by a law enforcement official.

  • When necessary to reduce or prevent a serious threat to your health and safety or the health and safety of another individual or the public. We will only make disclosures to a person or organization able to help prevent the threat and protect from harm.

  • If you are a member of the U.S. or a foreign military force (including veterans) and if it is required by the appropriate authorities.

  • To federal officials for intelligence and national security activities authorized by law.

  • To correctional institutions or law enforcement officials if you are an inmate or under custody of a law enforcement official.

  • For Workers Compensations and similar programs.

  • To any third parties of your choice upon your written permission and as per your preference. 


Right to provide an authorization for other uses and disclosures: 

Your clinician will obtain your approval and written authorization for uses and disclosures that are not identified by this notice or permitted by applicable law.

Your rights regarding your health information:

The law and standards of the medical profession require any clinician to keep all medical records. You have the right to inspect and obtain a copy of the health information that may be used to make decisions about you, including patient medical record and billing records, but not the private psychotherapy notes created for the personal use of the clinician only. You must submit your request in writing to your clinician by sending a request e-mail to:


Summary of your treatment will be provided to you, at your request, unless doing so would result in undo emotional distress. Because these are professional records, they can be misinterpreted and/or upsetting to untrained readers. If you wish to see your records, it is recommended that you review them in the presence of Dr Starovic so that the contents can be discussed with the doctor. If an exceptional situation arises where Dr Starovic believes he might need to restrict or deny you access to your records for your own well-being, Dr Starovic must notify you about this decision within ten days of your request. In those circumstances Dr Starovic will supply you with a form from the New York State Department of Health with instructions on how to appeal this decision, should you elect to do so.



Thank you for considering this psychiatry practice. Please note and acknowledge the following: 


Telepsychiatry services

Telepsychiatry may not be an appropriate treatment for certain patients. This may be due to the acuity and severity of symptoms, the nature of the disorder, the need for specialized care or the ability to utilize tele health services. If the treatment cannot be safely initiated or the treatment can no longer be safely managed through distance technology or if there is an aspect of care that requires physical examination, services may be discontinued and recommendation/referral to more comprehensive level of care will be provided. Safety, privacy, appropriate setting, and accommodations are of utmost importance.


First Appointment

The first appointment is a clinical consultation only. This does not represent initiation of any treatment or doctor/patient relationship. At the time of encounter comprehensive psychiatric evaluation will be performed. Diagnostic and therapeutic recommendation will be provided and if both the patient ant the provider are in agreement to continue working with each other the patient will be admitted to the practice and treatment will be initiated. Otherwise, the patient will be provided with referral to more appropriate level of care and expertise. 


Pharmacological Treatment and Medication Refills 

 Prior to initiating any treatment Dr Starovic will access and review your available prescription history. By accepting treatment at this practice, you are providing consent for Dr Starovic to access the ISTOP system and your prescription History. Once your medication management is optimized and you achieve satisfactory symptom control without any medication changes for the 2 consecutives follow up visits, I will be happy to provide you with medication refills. In order to continue receiving treatment under my supervision you will need to be seen for a follow-up appointment and reassessment no later than 90 days from your last tele-psychiatry encounter. Any patient not seen for more than 90 days is not eligible for any kind of medication refill. 


Termination Of Care and Discharge

 After 90+ days of no contact or after 3 consecutive missed appointments termination of care will be initiated. Dr Starovic may decide to terminate care if recovery has been achieved or if higher level of care is clinically indicated. Care may be terminated under the circumstances of practice policies violation, after any incidents of fraudulence as well as transference and countertransference issues that undermine successful and effective treatment. Dr Starovic will continue treatment and facilitate transfer of care for additional 30 days. The patient will be provided with a written 30 days termination notice along with the information about appropriate referrals and resources in the community to ensure continuity of care. 


Controlled Substances Prescriptions and Refills 

 Prescriptions for federally controlled substances require follow up appointment. You will only be given up to a maximum of    30-day supply of these medications and any refills and/or treatment modification require additional follow up appointment and evaluation. Under specific circumstances it is  at the discretion of Dr Starovic to approve the refill or a vacation supply for established patients that are in treatment with this practice for 3+ months. 

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